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1. Products and Services

Through the Site, we may offer or provide books, signed books, merchandise, digital products, educational resources, clinician and professional tools, consulting services, speaking services, and other products or services.

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Product and service descriptions, pricing, availability, and features may change without notice.

We reserve the right to modify, discontinue, limit, or refuse the sale or provision of any product or service where permitted by law.

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2. Orders and Payment

All prices are listed in U.S. dollars unless otherwise indicated.

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Payment is due at checkout and is processed through the payment methods and third-party payment providers made available through the Site.

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Applicable taxes, shipping charges, and other fees will be displayed at checkout when applicable.

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You agree to provide current, complete, and accurate billing, shipping, contact, and payment information when making a purchase.

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We reserve the right to cancel or refuse an order when reasonably necessary, including in cases of suspected fraud, pricing or inventory errors, unauthorized transactions, or other order-related issues.​

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3. Shipping, Returns, Refunds, and Digital Products

Physical and digital purchases may be subject to additional policies presented through the Site or during checkout, including our Shipping Policy, Refunds & Returns Policy, and Digital Products Policy.

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By completing a purchase, you agree to the policies applicable to that purchase.

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Unless otherwise stated in an applicable policy or required by law, digital products are non-refundable due to the nature of electronically delivered content.

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4. Digital Products and License

Purchasing a digital product grants you a limited, non-exclusive, non-transferable license to use the product for its intended purpose. Purchasing a product does not transfer ownership of the intellectual property contained within that product.

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Unless expressly authorized, digital products may not be copied, reproduced, republished, uploaded, distributed, shared, resold, sublicensed, modified for resale, or made available to others.

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Certain clinician or professional resources may include materials specifically designated for use with the purchaser's own clients or within the purchaser's professional practice. Where such permission is expressly provided with a product, the purchaser may reproduce only the materials designated for that purpose and only within the scope of the license provided.

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Purchase of a clinician or professional resource does not authorize sharing the complete resource with colleagues, organizations, other clinicians, training participants, or third parties unless an applicable license expressly permits such use.

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Additional licensing terms included with an individual product will control if they differ from this general provision.

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5. Intellectual Property

Unless otherwise stated, the Site and its original content—including text, graphics, logos, branding, videos, educational materials, frameworks, worksheets, downloads, product designs, and other materials—are owned by or licensed to LaQuita Norris, LLC d/b/a LaQuita Willis, LLC and are protected by applicable intellectual property laws.

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You may access the Site for lawful personal or authorized professional purposes. You may not reproduce, distribute, publish, sell, commercially exploit, or create unauthorized derivative materials from Site content without prior written permission.

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Nothing in these Terms transfers ownership of our intellectual property to you.

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6. Educational and Professional Information

The Site includes information and resources related to healing, trauma, mental health, relationships, personal growth, professional practice, and related subjects.

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This content is provided for educational and informational purposes and should not be interpreted as individualized mental health, medical, legal, financial, or other professional advice.

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Although LaQuita Willis is a licensed clinical social worker and trauma therapist, use of this Site, purchase of a product, viewing of content, participation in an educational offering, or communication through the Site does not create a therapist-client relationship.

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7. Clinician and Professional Resources

Resources intended for clinicians or other professionals are educational tools and are not a substitute for independent professional judgment, appropriate training, assessment, supervision or consultation, ethical obligations, or compliance with applicable licensing laws and professional standards.

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Professionals are responsible for determining whether and how a resource is appropriate for a particular client, population, setting, or situation.

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8. Speaking and Consulting Services

Speaking engagements, consulting arrangements, trainings, workshops, or other professional services may be governed by separate proposals, agreements, contracts, or invoices.

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If a separate written agreement applies to a service, the terms of that agreement will control in the event of a conflict with these general Terms regarding that service.

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9. Third-Party Websites and Services

The Site may contain links to, integrations with, or embedded content from third-party websites or services.

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We do not control and are not responsible for the content, availability, terms, security, or privacy practices of third-party websites or services.

Your interactions with third parties are governed by the terms and policies of those third parties.

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10. Acceptable Use

You agree not to use the Site to:

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• Violate applicable laws or regulations.

• Infringe upon the intellectual property or other rights of another person or entity.

• Attempt to gain unauthorized access to the Site or related systems.

• Introduce malicious code or interfere with Site operation or security.

• Use Site content or products in an unauthorized commercial manner.

• Misrepresent your identity or provide fraudulent information.

• Engage in activity that could damage, disable, overburden, or impair the Site.

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We reserve the right to restrict access to the Site when reasonably necessary to protect the Company, its users, or its systems.

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11. No Guarantee of Results

Individual experiences vary. We do not guarantee specific personal, professional, therapeutic, business, financial, or other outcomes from using the Site, purchasing a product, attending a presentation, or using educational materials or resources.

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Testimonials, examples, personal experiences, or illustrations presented through the Site or related content should not be interpreted as promises that you will achieve the same or similar results.

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12. Disclaimer of Warranties

To the extent permitted by applicable law, the Site and its content are provided on an “as is” and “as available” basis.

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We do not guarantee that the Site will always be available, uninterrupted, error-free, or free from harmful components, or that all information will always be complete or current.

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Nothing in this section excludes warranties or rights that cannot lawfully be excluded.

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13. Limitation of Liability

To the fullest extent permitted by applicable law, LaQuita Norris, LLC d/b/a LaQuita Willis, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site, its content, products, or services.

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To the extent permitted by law, our total liability for a claim arising from a purchased product or service will not exceed the amount paid for the product or service giving rise to the claim.

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Nothing in these Terms limits liability that cannot legally be limited or excluded.

14. Privacy

Your use of the Site is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect information.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Site, products, services, business practices, or legal requirements.

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The “Last Updated” date at the top of this page will indicate when these Terms were most recently revised.

 

Continued use of the Site after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by law.

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16. Governing Law

These Terms are governed by the laws of the State of Arkansas, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

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17. Contact Us

Questions regarding these Terms & Conditions may be directed to:

LaQuita Norris, LLC d/b/a LaQuita Willis, LLC
Email: info@laquitawillis.com
Website: laquitawillis.com